GUIDELINES FOR USE OF RTI ONLINE PORTAL
Government of NCT Delhi
  1. This Web Portal can be used by Indian citizens to file RTI application online and also to make payment for RTI application online. First appeal can also be filed online.
  2. An applicant who desires to obtain any information under the RTI Act can make a request through this Web Portal to the Departments/Public-Authorities/Others of Government of NCT Delhi. List of Departments/Public-Authorities/Others of Government of NCT can be seen as following:

    List of Departments

    • Acharya Narendra Dev College
    • Acharya Shree Bhikshu Hospital
    • Aditi Mahavidyalaya
    • Administrative Reforms Department
    • Ambedkar Institute of Advance Communication Technologies and Research
    • Ambedkar Institute of Technology
    • Archaeological Department
    • Archives Department
    • Art, Culture and Language Department
    • Aruna Asaf Ali Hospital
    • Aryabhat Institute of Technology
    • Attar Sain Jain Eye Hospital
    • A.U.Tibbia College and allied units
    • Babu Jagjivan Ram Memorial Hospital
    • Bhagini Nivedita College
    • Bhagwan Mahavir Hospital
    • Bhai Parmanand Institute of Business Studies
    • Bhaskaracharya College of Applied Sciences
    • Board of Homeopathic System of Medicines
    • Board of Technical Education
    • B.R. Ambedkar College
    • Central Jail
    • Chacha Nehru Super Speciality Children Hospital
    • Chaudhary Brahm Prakash Ayurved Charak Sansthan
    • Chaudhary Brahm Prakash Engineering College
    • Chief Electoral Office
    • Chief Ministers Office
    • Chief Secretary Office
    • Chit Fund
    • College of Art
    • Commission for OBC
    • Conservator of Forest Department
    • DCC Wholesale Stores Ltd
    • DDU Hospital
    • Deen Dayal Upadhyaya College
    • Deep Chand Bandhu Hospital
    • Delhi Agriculture Marketing. Board
    • Delhi Bhartiya Chikitsa Parishad
    • Delhi Cantonment Board
    • Delhi Commission for Safai Karamcharis
    • Delhi Commission for Women
    • Delhi Co-operative Housing Finance Corporation. Ltd.
    • Delhi Dental Council
    • Delhi Dialogue & Development Commission
    • Delhi Electricity Regulatory Commission
    • Delhi Fire Service
    • Delhi Homeopathic Anusandhan Parishad
    • Delhi Institute of Heritage Research & Management
    • Delhi Institute of Hotel Management and Catering Technology
    • Delhi Institute of Pharmaceutical Sciences & Research
    • Delhi Jal Board
    • Delhi Khadi and Village Industries Board
    • Delhi Labour Welfare Board
    • Delhi Legal Services Authority
    • Delhi Legislative Assembly Secretariat
    • Delhi Minority Commission
    • Delhi Nursing Council
    • Delhi Pharmacy Council
    • Delhi Pollution Control Committee
    • Delhi Power Con. Ltd. (Transco)
    • Delhi SC/ST/OBC/Min. & Handicapped Finance & Development Corp. Ltd
    • Delhi State Civil Supplies Corporation Ltd (DSCSC)
    • Delhi State Election Commission
    • Delhi State Hajj Committee
    • Delhi State Industrial and Infrastructure Development Corporation Ltd.(DSIIDC)
    • Delhi States Aids Control Society
    • Delhi Subordinate Services Selection Board (DSSSB)
    • Delhi Technological University
    • Delhi Tourism and Transportation Development Corporation (DT&TDC)
    • Delhi Transport Corporation
    • Delhi Wakf Board
    • Department for Welfare of SC/ST/OBC/Minorities
    • Department of Food, Supplies & Consumer Affairs
    • Deputy Apprenticeship Advisor
    • Development Department
    • DFC (New Delhi & Chandigarh)
    • Directorate of Agricultural Marketing
    • Directorate of Audit
    • Directorate of Economics & Statistics
    • Directorate of Employment
    • Directorate of Family Welfare
    • Directorate of Health Services (DHS)
    • Directorate of ISMH
    • Directorate of Small Savings
    • Directorate of Training and Technical Education
    • Directorate of Training, UTCS
    • Directorate of Vigilance
    • Dispensaries - Central District
    • Dispensaries - East District
    • Dispensaries - North District
    • Dispensaries - North East District
    • Dispensaries - North West District
    • Dispensaries - South District
    • Dispensaries - South-West District
    • Dispensaries - West District
    • Dr Baba Saheb Ambedkar Hospital
    • Dr. B.R.Ambedkar University
    • Dr. B.R.Sur Homeopathy Medical College & Hospital
    • Dr. Hedgewar Arogya Sansthan Hospital
    • Dr. N C Joshi Memorail Hospital
    • Drug Control
    • Dy. Chief Minister Office
    • East Delhi Municipal Corporation
    • Education Department
    • Environment Department
    • Excise Department
    • Finance Department
    • Food Safety Department
    • Forensic Science Laboratory
    • G. B. Pant Government Engineering College
    • G.B.Pant Hospital
    • G B Pant Institute of Technology
    • General Administration Department
    • Gurudwara Election
    • Guru Gobind Singh Indraprastha University
    • Guru Govind Singh Govt. Hospital
    • Guru Nanak Eye Hospital
    • Guru Nanak Institute of Technology
    • Guru Teg Bahadur (GTB) Hospital
    • Health & Family Welfare Department
    • Higher Education Department
    • Hindi Academy
    • Home Department
    • Home Guard & Civil Defence
    • Indira Gandhi Delhi Technical University for Women (IGDTUW)
    • Indira Gandhi Institute of Physical Education & Sports Science
    • Indraprastha Power Generation Co. Ltd. (GENCO)
    • Industries Department
    • Information & Publicity Department (DIP)
    • Information Technology Department
    • Institute of Human Behaviour and Allied Sciences (IHBAS)
    • Irrigation & Flood Control Department
    • Jag Pravesh Chandra Hospital
    • Kasturba Institute of Technology For Woman
    • Keshav Mahavidyalaya
    • Labour Department
    • Lal Bahadur Shastri Hospital
    • Land & Building Department
    • Law Department
    • Lok Nayak Hospital
    • Lt. Governors Secretariat
    • Maharaja Agrasen College
    • Maharishi Balmiki Hospital
    • Maharshi Valimiki College of Education
    • Maulana Azad Institute of Dental Sciences
    • Maulana Azad Medical College (MAMC)
    • Meera Bai Institute of Technology
    • National Cadet Corps
    • National Law University
    • Nehru Homoeopathy Medical College & Hospital (NHMC&H)
    • Netaji Subhas Institute of Technology (NSIT)
    • Office of Lokayukta
    • Office of the Minister (Sh. Gopal Rai)
    • Office of the Minister (Sh. Imran Hussain)
    • Office of the Minister (Sh. Kailash Gahlot)
    • Office of the Minister (Sh. Rajendra Pal Gautam)
    • Office of the Minister (Sh. Satyendar Jain)
    • Planning Department
    • Power Department
    • Principal Accounts Office
    • Prohibition Department
    • Pt. Madan Mohan Malaviya Hospital
    • Public Grievances Commission
    • Public Works Department
    • Public Works Department (PWD) - Engineer in Chief
    • Punjabi Academy
    • Pusa Institute of Technology
    • Rajiv Gandhi Super Speciality Hospital
    • Rajya Sainik Board
    • Rao Tula Ram Memorial Hospital
    • Registrar Co-operative Societies
    • Revenue Department
    • Sahitya Kala Parishad
    • Sanjay Gandhi Memorial Hospital
    • Sanskrit Academy
    • Sardar Vallabh Bhai Patel Hospital
    • Satyawadi Raja Harish Chandra Hospital (SRHC)
    • Services Department
    • Shaheed Rajguru College of Applied Sciences for Women
    • Shaheed Sukhdev College of Business Studies
    • Sharda Ukil School of Art
    • Shri Dada Dev Matri Svum Shishu Chikitsalaya
    • Sindhi Academy
    • Social Welfare Department
    • State Council of Educational Research and Training (SCERT)
    • Tourism Department
    • Trade & Taxes (Sales Tax) Department
    • Transport Department
    • Urban Development
    • Urdu Academy
    • Vigilance and Anti Corruption
    • Weight & Measures Department
    • Women & Child Development Department
  3. On clicking at "Submit Request", the applicant has to fill the required details on the page that will appear.
    The fields marked * are mandatory while the others are optional.
  4. The text of the application may be written at the prescribed column.
  5. At present, the text of an application that can be uploaded at the prescribed column is confined to 3000 characters only.
  6. After filling the first page, the applicant has to click on "Make Payment" to make payment of the prescribed fee.
  7. The applicant can pay the prescribed fee through the following modes:
    (a) Net banking through SBI and its associated banks;
  8. Fee for making an application is as prescribed in the RTI Rules, 2005. Presently it is Rupees ten.
  9. After making payment, an application can be submitted.
  10. No RTI fee is required to be paid by any citizen who is below-poverty- line (BPL) as per RTI Rules, 2005. However, the applicant must attach a copy of the certificate issued by the appropriate government in this regard, along with the application.
  11. On submission of an application, a unique registration number would be issued, which may be referred by the applicant for any references in future.
  12. The application filed through this Web Portal would reach electronically to the "Nodal Officer" of concerned Ministry/Department/Public-Authority/Others under Government of NCT Delhi, who would transmit the RTI application electronically to the concerned PIO.
  13. In case additional fee is required representing the cost for providing information (like for example copying and/or inspection charges), the PIO would intimate the applicant through this portal. This intimation can be seen by the applicant through Status Report under "View Status" or through his/her e-mail alert.
  14. For making an appeal to the first Appellate Authority, the applicant has to click at "Submit First Appeal" and fill up the page that will appear.
  15. The registration number of original application has to be used for reference.
  16. As per RTI Act, no fee has to be paid for first appeal.
  17. The applicant/the appellant should submit his/her mobile number and e-mail ID to receive SMS and e-mail alert/s respectively.
  18. Status of the RTI application/first appeal/additional fees required if any can be seen by the applicant/appellant by clicking at "View Status".
  19. All the requirements for filing an RTI application and first appeal as well as other provisions regarding time limit, exemptions etc., as provided in the RTI Act, 2005 will continue to apply.
    "TERMS & CONDITIONS FOR PAYMENT AND REFUND POLICY:
    a. The date of application will be the, date on which fees payment is made and fees will be calculated at the time of submission of fees.
    b. The application fee once paid i.e acknowledgement issued from the RTI Online Delhi website, will not be refunded in any case, even if, the RTI application is rejected by the concerned authority. Therefore the citizens are advised to go through the detailed Guidelines/FAQs and ensure their eligibility before making payment.
    c. The fee being paid is only towards the RTI application. The application fees once paid is non-refundable even if the application is rejected for any reason.
    d. The application fee which is not acknowledged at RTI Online Delhi website (in case of Broken response) and the deduction has been made from the account of the citizen, will be refunded by the SBI e-Payment Gateway. The citizen will be required to contact to them. Department will not be liable in any such cases."

I have read and understood the above guidelines.